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Frequently asked questions about Online Purchase

I'm trying to upgrade to the newer version of the software but I lost my serial number for the previous version and forgot registration details.

You need to contact Acronis Customer Service at https://www.acronis.com/my/support/ first and provide the support team with the e-mail address you used when the software was purchased. Your serial number and registration data will be re-sent to you at that address. If you've moved, you'll need to let Acronis Customer Service know that as well.

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