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Frequently Asked Questions (FAQ)

After I installed Acronis^® True Image Home 2010, I cannot access shared folders that reside on this computer. What's wrong?

The problem is that Microsoft Lanman Server has a fixed limit on the quantity of filters it supports. Since Acronis^® True Image Home 2010 installs some filters to support backups, the total number of filters can exceed the server's limit. The same problem may occur after the installation of an antivirus product and is described in the Microsoft Knowledge Base Article 177078. Please apply the described workaround and contact Acronis Support Team if it doesn't help.